FAQ

Basics

Voxel Virtual Reality Parlour is a lounge and arcade that you and your friends can come to to share in the experience of virtual reality. We have six VR bays where individuals can decide their own VR experiences. There are viewing screens set up so your party can see whatever is happening in VR to cheer on, help, or heckle. We also provide refreshments and other amenities so you can relax, socialize with your party, and enjoy your stay. Want to arrange private for 6 or more people or even a large special events with 40+ guests? We do that.

This is an experience for EVERYONE! While we do restrict the use of our VR equipment to those 10 years of age or above, everyone is welcome to enjoy the lounge. Although, we do ask that anyone younger than 14 years of age have their guardian present. (Guardians should be sure to complete this online waiver form for their minors before attending). We have all types of experiences for all types of people. If you’re a gamer, you’ll love VR. If you’re not a gamer, you’ll ALSO love VR. Please note, though, that some experiences do contain some violence or inappropriate language. While we can make sure you have full control of your experiences, guests in nearby bays might choose those more mature experiences.

This is a moment where you’ll just have to trust us.  Nothing we can say or show you on this screen will come close to doing justice to what you’ll feel when you enter VR.

There are all types of experiences. There are classic games, such as shooting bows and arrows, arcade style games, or first person shooters. There are ultra realistic experiences such as riding a rollercoaster, diving deep into the ocean, or scaling mountains with breathtaking views. There are educational experiences such as walking through nature or flying around the earth. There are puzzle rooms, strategy games, interactive movies…the list goes on and on. If you can imagine it, there’s a good chance there’s an experience here for you.

But like we said, you’re just going to have to try it for yourself.  Trust us.  It’ll be worth it.

For first time users, we recommend you plan on an introductory experience of about 15 minutes. This allows for a brief orientation and testing out some games or experiences to warm up. Since each bay has one VR headset and accessories to share, we recommend that you reserve an hour for 2-3 people if reserving just one bay. You’ll find that it’s fun to both be in VR for yourself, but also to watch your friends try out new experiences for themselves. For example, a one-hour reservation could accommodate 3 people, but if you had 4 or 5 people, we’d recommend getting two bays. With 6 or more people we suggest reserving 3 bays or more!

 
  • We recommend arriving 5-10 minutes before your reservation to check in and get acclimated
  • If your guests have the option between contacts and glasses, we recommend wearing contacts for comfort while using the headsets, since not all glasses will fit in the headsets.
  • To save a few moments at check-in, you can complete this online waiver form .
  • If you’re under 18 years of age or are the legal guardian of someone under 18 who will be attending without you, please complete this online waiver form
  • No other preparation or experience is necessary, as our attendants will walk you through a basic tutorial of how everything works and what to expect.

Technically, no, you don’t need to make a reservation. However, if you want to guarantee yourself a time slot it’s a good idea, especially on the weekend. 

Cancellations are accepted up to 48 hours in advance. If reservations are not cancelled with appropriate notice, the card used to hold the reservation will be charged for the full amount of your reservation.

At the front door (the taller building, next to the brewery, near the big pink “X”) If the door is locked, give us a call and we will get you in.  As it turns out, just finding us is part of the fun. Here are some detailed, albeit strangely obscure directions: 

PARK ON THE NORTHEAST SIDE OF THE BUILDING (other doors lock before closing time) under the water tower and near the big pink “X”. From there you’ll enter the larger building, pass the large “LOL” sign, go up the stairs, or hop on the elevator to the 2nd floor. Look for the Voxel signs posted everywhere, they will point you in the right direction. The numbers do NOT go in order. We know, it’s craziness. You’ll find us at the end of the long hallway after it turns left. Just follow the sound of music. It’ll be worth the hunt.

Events & Mobile

For simpler smaller events (12 or fewer guests) you can make a “Private Reservation” online through our scheduling system.  You can also reserve birthday packages through our website.  For larger groups, catering, or any other needs, just email us and one of our event coordinators will be in touch with you.

For quotes and details on Special Events or Mobile VR Events, email us at hello@voxelvrp.com. Our in-house event space can comfortably accommodate up to ~40 guests. You can bring your group to us for a Special Event (e.g. large corporate outings, open houses, large group entertainment, etc.), or we can bring the awe to your off-site location with our Mobile VR. Big or small, we can make your custom events stand out. Feel free to contact us for a tour of our space or visit our Instagram for some photos of the parlour and some of our Mobile VR setups at various venues.

We’ll come with everything needed to make your event unforgettable.

Why yes, yes we do.  Email us at hello@voxelvrp.com or call us at 612-787-7855 to discuss details and get more information.

I know it might be strange, but you’d be surprised how often we get this question. We do all sorts of events! From bar mitzvahs to graduation parties to festivals to senior all night parties! Just email us and we’ll figure out the details necessary to make your event unforgettable! We appreciate at least a few weeks notice so that we can make sure that everything is just right for your event.

 

The easy answer is that we serve St. Paul, Minneapolis, and the Twin Cities Metro Area (Ramsay, Anoka, and East Hennepin counties. There may be a surcharge for outer ring events), although, we have been known to travel out of the state for the best parties!

 

Power users

Absolutely. You can walk in anytime there’s an open reservation, or you can book your reservation just like any other situation to guarantee your time slot.

Yes! We sell 10-hr punch passes for $320, thats 20% off, or 2 free visits! Those also come with discounts for guests. Give us a call or email us at hello@voxelvrp.com to order yours today!

Yes! You can find them here, or you can stop in and pick some up from our parlour.

The easy answer is that we serve St. Paul, Minneapolis, and the Twin Cities Metro Area (Ramsey, Anoka, and East Hennepin counties. There may be a surcharge for outer ring events), although, we have been known to travel out of the state for the best parties!